Billing Administrator: IS Operations at Absa Group

Absa Group is seeking an organized and meticulous Billing Administrator to join its Investor Services Operations division in Johannesburg. As a core financial institution with deep roots across the African continent, Absa offers dynamic career opportunities within banking infrastructure and operational excellence. This role is anchored within the Investor Services operational ecosystem, where high transaction accuracy, client trust, and regulatory adherence form the foundation of day-to-day service delivery.

The successful incumbent will be responsible for administering routine billing, fee calculations, and transaction reconciliations across designated investor portfolios. Working closely with settlement teams, relationship managers, and finance stakeholders, the Billing Administrator ensures that invoices are issued promptly, fee structures are adhered to, and operational controls are maintained in strict alignment with governance and compliance standards.

Key Responsibilities & Core Duties

• Execute end-to-end client invoicing, billing schedules, and fee allocations within required turnaround times.
• Validate client fee arrangements against operational service level agreements and internal pricing schedules.
• Perform daily and monthly general ledger, account, and billing reconciliations to verify data integrity.
• Assist with transaction reconciliations regarding Dividends Withholding Tax, Interest Withholding Tax, and Securities Transfer Tax.
• Investigate billing anomalies, billing rejections, and fee discrepancies, escalating recurring items to senior specialists.
• Compile operational reports, management information summaries, and Net Fee Income (NBI) reporting packets.
• Retrieve transaction samples and audit schedules during internal risk, compliance, and regulatory walkthroughs.
• Identify operational bottlenecks and recommend continuous improvement opportunities to automate routine billing tasks.

Ideal Candidate Profile & Core Attributes

The ideal candidate possesses exceptional numerical aptitude, sharp attention to detail, and a structured mindset tailored for corporate banking operations. You must demonstrate high ethical standards, effective organizational skills, and the capacity to meet strict financial close deadlines under operational pressure. Clear written and verbal communication is essential for engaging internal partners and resolving billing queries professionally.

Learning, Mentorship & Career Progression

Working within Absa Investor Services provides direct exposure to institutional investment operations, custody mechanics, and enterprise-level financial systems. Candidates benefit from internal training programmes, peer mentorship from seasoned operational specialists, and defined professional development paths leading into senior operations, fund administration, or risk control roles.

Estimated Salary Range (Market Benchmark)

The hiring employer has not officially specified a salary for this position. Based on South African market data and industry benchmarks for an entry-level to junior banking operations administrator role, the estimated remuneration is approximately R15,000 – R25,000 per month. Please note that this is an industry estimate and actual remuneration will be determined by the employer based on qualifications, experience, and internal pay structures.

How to Apply & Submission Guidelines

Qualified candidates are invited to submit their formal application online via the Absa Workday careers portal. Ensure your application includes an updated CV and certified copies of relevant qualifications.

• National Senior Certificate (Grade 12 / Matric) with sound mathematics or accounting proficiency.
• Post-matric qualification (Higher Certificate, Diploma, or Degree) in Finance, Accounting, Business Administration, or related discipline is advantageous.
• Working knowledge of basic accounting principles, reconciliations, and financial invoicing.
• Proficiency in Microsoft Office, particularly Microsoft Excel for financial data reconciliation.
• Demonstrated problem-solving capabilities and high attention to detail.
• South African citizenship or valid work authorization.