Claims Administration Internship at OUTsurance

OUTsurance is inviting dynamic, ambitious, and career-driven individuals to apply for the Claims Department Internship based at their head office in Centurion. This comprehensive internship programme is meticulously structured to provide young graduates with invaluable hands-on work experience within the short-term insurance and financial services industry. Working within the vibrant Claims Contact Centre environment, the successful intern will collaborate closely with experienced Claims Advisors, gaining deep practical exposure to day-to-day claims operations, customer engagement, and administrative support systems.

As an intern, you will play a crucial role in delivering awesome customer service in a fast-paced, deadline-driven environment. This opportunity is ideal for self-motivated individuals who are passionate about client satisfaction, meticulous with data processing, and eager to establish a successful corporate career within a leading South African insurance giant.

Key Responsibilities

• Assist experienced Claims Advisors with daily administrative functions and workflow coordination.

• Accurately capture, process, and maintain claims documentation within the internal claims management system.

• Coordinate the verification, processing, and prompt payment of service provider invoices.

• Liaise professionally with external service providers, clients, and key internal stakeholders to ensure seamless claim progress.

• Administer the finalisation and closure of completed insurance claims while upholding operational service standards.

• Perform general office administration, data entry, and record management tasks as assigned by line managers.

Why Join the Company

OUTsurance is recognized as one of South Africa’s premier insurance providers, distinguished by its vibrant, high-performance culture and strong commitment to youth empowerment. By joining the team, you will enjoy:

• Practical workplace training, coaching, and mentorship from top industry professionals.

• Exposure to cutting-edge financial services technology and structured claims processes.

• A supportive, inclusive, and highly energetic corporate culture that rewards excellence.

• Valuable professional networking and career advancement pathways within the insurance sector.

How to Apply

Eligible and interested candidates who meet the requirements are encouraged to submit their applications online before the vacancy closes.

Click here to apply for this role

Salary is estimated based on market research.

• Matric / Grade 12 qualification or recognized equivalent.

• Completed National Diploma or Bachelor’s Degree in Administration, Business Management, or a related field of study.

• Valid South African citizenship.

• Aged between 18 and 35 years at the time of application.

• Must be currently unemployed and must not have previously participated in an INSETA-funded internship.

• Computer literate with mandatory proficiency in Microsoft Excel and general office software.

• Excellent interpersonal, verbal, and written communication skills.

• High attention to detail, strong problem-solving initiative, and sound organizational skills.

• Ability to thrive in a deadline-oriented, target-driven work environment.