COR Control Room Operator Opportunity at SBV Services

SBV Services is inviting applications from detail-oriented and vigilant candidates for the position of Central Operator Room (COR) Operator based at their Houghton facilities. In this critical operational capacity, the operator is tasked with generating system codes, exercising remote access control, and conducting continuous surveillance of allocated physical assets, logistics networks, and security infrastructure to protect valuable resources.

The role operates within a high-security monitoring environment where rapid decision-making and strict adherence to standard operating procedures are paramount. Working as part of an integrated security team, the operator monitors alarm triggers, verifies credentials with remote stakeholders, and ensures all security occurrences and system interactions are meticulously documented.

Key Responsibilities & Core Duties

• Generate and issue secure system codes while maintaining remote electronic access control over allocated company assets.
• Verify and authenticate incoming stakeholder data thoroughly prior to dispatching operational access authorizations.
• Monitor security systems, alarm signals, and real-time operational feeds, following stringent escalation pathways for discrepancies.
• Identify and report standard operating procedure transgressions, emerging security threats, and critical equipment faults.
• Maintain comprehensive electronic registers, update Occurrence Books (OB), and draft accurate incident reports.
• Liaise regularly with cash centres, ATM custodians, and transport teams regarding access control permissions and alarm status testing.

Ideal Candidate Profile & Core Attributes

• High degree of vigilance, alertness, and situational awareness under high-pressure conditions.
• Methodical approach to record-keeping, data capturing, and process verification.
• Clear verbal communication and phone etiquette when dealing with internal teams and external service partners.
• Demonstrated integrity and reliability within secure, confidential control room environments.

Learning, Mentorship & Career Progression

Employees at SBV Services gain in-depth exposure to specialised cash-in-transit monitoring technologies, asset protection procedures, and risk management systems. The environment offers foundational experience for career growth into advanced surveillance, compliance auditing, control centre supervisory roles, and corporate risk operations.

Estimated Salary Range (Market Benchmark)

The hiring employer has not officially specified a salary for this position. Based on South African market data and industry benchmarks for an entry-level control room operator role, the estimated remuneration is approximately R8,500 – R14,500 per month. Please note that this is an industry estimate and actual remuneration will be determined by the employer based on qualifications, experience, and internal pay structures.

How to Apply & Submission Guidelines

Qualified applicants must submit their application directly through the SBV recruitment portal. Please ensure your submission contains a comprehensive CV highlighting relevant security or call centre experience, certified copies of your identification, and relevant qualifications.

• Grade 12 / Matric Certificate with at least 1 year of experience operating or monitoring access control and CCTV systems (OR Grade 10 with 3 years relevant experience).
• Clear criminal and credit record.
• Computer literacy and familiarity with security software, incident registers, or Occurrence Books.
• Previous client service or control room / call centre experience is advantageous.