Counter Sales Assistant at ACDC Dynamics

ACDC Dynamics is seeking an energetic and customer-focused individual to take on the Counter Sales position at their Strubens Valley branch. ACDC Dynamics is a prominent distributor and manufacturer in the electrical engineering, automation, and lighting sectors across Southern Africa. This role serves as the central point of contact for trade contractors, retail shoppers, and commercial clients entering the store.

As a Counter Sales representative, you will assist customers with technical product selections, process point-of-sale transactions, provide accurate quotations, and maintain high standards of merchandise presentation. You will play a vital role in upholding customer satisfaction and driving branch revenue through knowledgeable advice and responsive service.

Key Responsibilities & Core Duties

• Greet customers warmly at the trade counter and address walk-in and telephonic queries promptly.
• Recommend appropriate electrical products and accessories using specialized technical knowledge.
• Accurately capture sales orders, quotations, and returns on the point-of-sale ERP system.
• Monitor customer back orders regularly and communicate expected delivery dates clearly.
• Check and report on stock availability across the branch network to satisfy customer requirements.
• Ensure counter displays, promotional brochures, and merchandise stands remain neat, clean, and up to date.
• Maintain effective time management and follow up consistently on outstanding customer quotes.

Ideal Candidate Profile & Core Attributes

The ideal candidate possesses strong interpersonal skills and an approachable demeanor suited for a vibrant trade counter environment. You must have prior exposure to electrical products or consumer retail sales, coupled with keen attention to detail. Physical fitness and stamina are necessary to manage counter stock handling, while resilience and composure enable you to thrive under fast-paced retail pressure.

Learning, Mentorship & Career Progression

Working at ACDC Dynamics offers direct immersion into a vast catalogue of electrical, automation, and solar products. Team members learn from experienced branch managers and technical sales specialists, gaining practical commercial expertise that prepares them for future roles in internal sales consultancy, key account management, or technical trade support.

Estimated Salary Range (Market Benchmark)

The hiring employer has not officially specified a salary for this position. Based on South African market data and industry benchmarks for an entry-level retail learner / junior sales counter assistant role, the estimated remuneration is approximately R6,500 – R11,000 per month. Please note that this is an industry estimate and actual remuneration will be determined by the employer based on qualifications, experience, and internal pay structures.

How to Apply & Submission Guidelines

Interested candidates who meet the requirements should submit their application through the official ACDC Dynamics career portal link provided. Ensure your CV clearly highlights your retail background, electrical product exposure, and valid contact information. Applications are assessed on an ongoing basis until the vacancy is filled.

• Grade 12 / Matric Certificate.
• Background or previous retail sales experience in electrical components and accessories.
• Recognized electrical qualification or certificate is an advantage.
• Good organizational, administrative, and numerical abilities.
• Excellent oral and written communication skills with strong customer service orientation.
• Ability to work effectively under pressure in a fast-paced retail setting.