Data Centre Administrator Opportunity at Teraco

Teraco is Africa's leading carrier-neutral colocation data centre provider, offering highly resilient environments for mission-critical IT infrastructure. As digital ecosystems across South Africa continue to expand rapidly, the demand for rigorous operational efficiency, secure facility access, and immaculate administrative records is paramount. The Data Centre Administrator position serves as an essential operational pillar within the facility, ensuring seamless alignment between engineering personnel, facilities maintenance teams, and client operations.

Operating on-site in the Western Cape, the successful candidate will provide comprehensive administrative support directly to the Data Centre Manager and Site Supervisor. From coordinating secure vendor access to maintaining asset tracking databases, processing purchase orders, and managing ticketing workflows, this role directly underpins the daily integrity, safety, and continuous availability of world-class infrastructure.

Key Responsibilities & Core Duties

• Support the Data Centre Manager and Site Supervisor by coordinating schedules, appointments, and access requests for internal staff and external contractors.
• Compile, document, and distribute detailed meeting minutes, duty rosters, and internal training material packs.
• Request vendor quotations, raise formal purchase orders, process incoming invoices, and conduct monthly consumable stock audits.
• Maintain comprehensive equipment calibration records, tool inventories, uniform allocations, and health and safety registers.
• Print, scan, and systematically archive job cards and service reports into enterprise asset management platforms.
• Track site planned and unplanned maintenance schedules on the central calendar to ensure strict adherence to customer service level agreements.
• Manage operational ticketing systems by logging client incident call-outs, monitoring alarm events, and dispatching response teams promptly.
• Prepare weekly status reports covering open ticket volumes, facility incidents, and departmental activities for site leadership.

Ideal Candidate Profile & Core Attributes

The role demands a methodical and detail-oriented individual with a structured approach to record-keeping and workflow coordination. A calm temperament and clear communication abilities are vital when dispatching resources during urgent facility alarms or technical call-outs. Candidates should demonstrate a proactive problem-solving mindset, high integrity when managing compliance documents, and the capability to collaborate smoothly across multi-disciplinary technical teams.

Learning, Mentorship & Career Progression

Working inside Teraco offers unmatched exposure to enterprise-scale critical infrastructure, covering uninterruptible power systems, advanced cooling technologies, and international data centre compliance standards. Candidates gain valuable administrative and operational competencies that provide a strong platform for career growth into data centre operations management, facilities coordination, or IT service management.

Estimated Salary Range (Market Benchmark)

The hiring employer has not officially specified a salary for this position. Based on South African market data and industry benchmarks for a junior operations and data centre administrator role, the estimated remuneration is approximately R15,000 – R25,000 per month. Please note that this is an industry estimate and actual remuneration will be determined by the employer based on qualifications, experience, and internal pay structures.

How to Apply & Submission Guidelines

Interested candidates should submit their application online through the official Teraco MCI Direct Hire recruitment portal using the application link provided. Ensure your CV clearly highlights relevant administrative experience, technical proficiencies, and computer literacy.

• Proven office administration and database management knowledge.
• Advanced computer literacy and strong proficiency in Microsoft Office applications.
• Effective communication and active listening skills with the ability to convey technical requirements clearly.
• Strong problem-solving mindset with the ability to make rapid, accurate assessments in critical situations.
• Demonstrated technical aptitude with an understanding of critical infrastructure or data centre environments (preferable).
• Up to 2 years of relevant administrative or data centre support experience (preferable).
• Commitment to workplace health, safety, and operational compliance procedures.