Embroidery Operator Opportunity at Jonsson Workwear

An Embroidery Operator at Jonsson Workwear plays a crucial role in the production of high-quality customized workwear, ensuring precision and customer satisfaction. This position involves operating advanced embroidery machinery, maintaining equipment, and collaborating closely with customers to bring their design visions to life. The successful candidate will be a meticulous individual with a keen eye for detail, dedicated to upholding the brand's reputation for excellence in every stitch. This role offers a dynamic environment where technical skill meets creative application, contributing directly to the company's commitment to delivering superior products and enhancing brand identity through bespoke customization.

Key Responsibilities

• Analyzing and understanding project specifications and customers’ needs before starting each embroidery project, ensuring all design elements and material requirements are clearly defined and met.
• Delivering high-quality embroidery that meets stringent delivery times, with exceptional attention to detail in thread selection, tension, and design placement to achieve flawless results.
• Setting up and running the Embroidery Machine efficiently and effectively with all the correct threads, ensuring proper calibration and optimal performance for each job, and troubleshooting minor issues as they arise.
• Framing garments accurately and according to the customisation sheet and customer requirements, preventing errors and ensuring a professional, consistent finish across all items.
• Looking after the embroidery machine and conducting basic maintenance to ensure the machine is in order and runs smoothly, including regular cleaning, lubrication, and reporting any significant malfunctions.
• Building and maintaining strong relationships with new and existing customers by providing excellent service and clear communication throughout the customization process, from initial query to final delivery.
• Ensuring all products are always well stocked and merchandised to the highest standard within the depot, contributing to an organized, appealing, and efficient retail environment.
• Assisting customers by preparing accurate and timely quotations for current and future orders, demonstrating product knowledge and understanding of pricing structures.
• Following up efficiently and effectively with customers on everything related to their outstanding orders and quotations, ensuring transparency and managing expectations proactively.
• Processing customer payments at Point of Sale and taking accountability for the cash desk when required, handling transactions with accuracy, integrity, and excellent customer service.

Why Join the Company

Jonsson Workwear is a leading name in the industry, renowned for its commitment to quality, innovation, and customer service. Joining the team means becoming part of a company that values its employees and fosters a supportive work environment. Jonsson Workwear is dedicated to employment equity, actively encouraging applications from designated groups and individuals with disabilities, promoting a diverse and inclusive workplace. Employees are provided with opportunities to develop their skills, contribute to a respected brand, and grow within a dynamic organization that prioritizes both product excellence and employee well-being. You will be part of a team that prides itself on delivering exceptional products and service, making a tangible impact on the brand's success.

How to Apply

Please apply using the Quick Apply button on this page.

* Salary is estimated based on market research and may not be accurate.

• Preferably 2 years’ experience as an Embroidery operator or machinist.
• Fluent in spoken and written English.
• Proficient in MS Office with advanced Excel (spreadsheets), Word, Outlook; preferably also Syspro.
• Exceptional attention to detail.
• A 'go-to' person on whom people can rely.
• Great time-management skills, with an attitude of doing whatever it takes to get the job done.
• Available to work on weekends when required.