Festive Season Sales Assistant Contracts at Cape Union Mart

Cape Union Mart Group is inviting energetic, dynamic, and customer-focused South African job seekers to apply for various Festive Season Contract Opportunities across their flagship retail brands, including Cape Union Mart, Old Khaki, and Poetry. These seasonal retail positions are ideal for Grade 12 matriculants, entry-level candidates, and individuals looking to gain valuable retail experience during the high-volume holiday shopping period. Successful candidates will play a crucial role in delivering exceptional customer experiences, driving sales targets, and maintaining impeccable visual merchandising standards across stores nationwide.

Key Responsibilities

• Exceed customer expectations by actively engaging shoppers and applying effective retail selling techniques.

• Adhere strictly to stock loss controls, inventory management protocols, and store security guidelines.

• Ensure individual daily and weekly sales targets are consistently met or exceeded.

• Identify upselling and cross-selling opportunities to maximize revenue and boost store performance.

• Maintain store housekeeping and uphold visual merchandising standards to create an attractive retail environment.

• Foster an inspiring, collaborative, and fun work culture with fellow team members.

• Handle cash and financial transactions with absolute integrity and accuracy at point-of-sale terminals.

Why Join the Company

The Cape Union Mart Group is one of South Africa's leading retail chains, renowned for quality outdoor gear, fashion, and footwear across brands like Cape Union Mart, Old Khaki, Poetry, and K-Way. Joining the team during the peak festive period offers invaluable hands-on retail experience, exposure to premier retail operations, and a fast-paced environment where dedicated performers can stand out for future permanent opportunities.

Application Strategy (Exclusive)

• Highlight Customer-Facing Skills: Tailor your CV to emphasize past experience in customer service, sales, hospitality, or volunteer work where active communication and interpersonal skills were key.

• Demonstrate Reliability and Availability: Explicitly mention in your application that you have full availability during key peak dates in November, December, and January, including weekends, public holidays, and evening shifts.

• Target Your Preferred Location: Ensure you apply directly to the exact branch and brand nearest to your location to minimize transport issues and increase your selection chances.

Interview Preparation

Candidates shortlisted for festive contracts are likely to face situational customer service questions during their interview. Prepare for these common scenarios:

• "How would you handle a demanding customer who is upset about long queues or unavailable stock during the busy festive rush?"

• "Can you share an example of a time you successfully met a sales target or convinced a customer to make a purchase?"

You can practice answering these tailored questions using the Xhosadev Interview Simulator to build your confidence before attending your retail interview.

How to Apply

Please select your preferred brand and store location below to submit your application directly online before the respective closing date:

• Old Khaki - JHB West (Johannesburg, Gauteng): Click here to apply for this role (Closing Date: 15 October 2026)

• Cape Union Mart - Mall Of The North (Polokwane, Limpopo): Click here to apply for this role (Closing Date: 17 October 2026)

• Cape Union Mart - JHB West (Johannesburg, Gauteng): Click here to apply for this role (Closing Date: 15 October 2026)

• Poetry - JHB West (Johannesburg, Gauteng): Click here to apply for this role (Closing Date: 15 October 2026)

• Cape Union Mart - Klerksdorp (North West): Click here to apply for this role (Closing Date: 17 October 2026)

• Old Khaki - JHB East (Johannesburg, Gauteng): Click here to apply for this role (Closing Date: 15 October 2026)

• Cape Union Mart - Vaal Mall (Vanderbijlpark, Gauteng): Click here to apply for this role (Closing Date: 17 October 2026)

• Cape Union Mart - Mooi Rivier (Potchefstroom, North West): Click here to apply for this role (Closing Date: 17 October 2026)

• Poetry - JHB East (Johannesburg, Gauteng): Click here to apply for this role (Closing Date: 15 October 2026)

• Poetry - Pretoria (Pretoria, Gauteng): Click here to apply for this role (Closing Date: 17 October 2026)

• Old Khaki - JHB South (Johannesburg, Gauteng): Click here to apply for this role (Closing Date: 15 October 2026)

• Poetry - JHB South (Johannesburg, Gauteng): Click here to apply for this role (Closing Date: 15 October 2026)

• Cape Union Mart - Rustenburg (North West): Click here to apply for this role (Closing Date: 16 October 2026)

• Cape Union Mart - JHB South (Johannesburg, Gauteng): Click here to apply for this role (Closing Date: 15 October 2026)

• Cape Union Mart - Nelspruit (Mbombela, Mpumalanga): Click here to apply for this role (Closing Date: 16 October 2026)

• Cape Union Mart - Highveld (Emalahleni, Mpumalanga): Click here to apply for this role (Closing Date: 16 October 2026)

• Cape Union Mart - Middelburg (Mpumalanga): Click here to apply for this role (Closing Date: 16 October 2026)

• Cape Union Mart - Pretoria (Pretoria, Gauteng): Click here to apply for this role (Closing Date: 16 October 2026)

• Old Khaki - JHB North (Johannesburg, Gauteng): Click here to apply for this role (Closing Date: 15 October 2026)

• Poetry - JHB North (Johannesburg, Gauteng): Click here to apply for this role (Closing Date: 15 October 2026)

• Cape Union Mart - JHB North (Johannesburg, Gauteng): Click here to apply for this role (Closing Date: 15 October 2026)

• Old Khaki - Tygervalley (Cape Town, Western Cape): Click here to apply for this role (Closing Date: 10 October 2026)

• Old Khaki - Willowbridge (Cape Town, Western Cape): Click here to apply for this role (Closing Date: 10 October 2026)

• Old Khaki - Pavilion Mall (Westville, KwaZulu-Natal): Click here to apply for this role (Closing Date: 03 October 2026)

• Old Khaki - Cape Gate (Kraaifontein, Western Cape): Click here to apply for this role (Closing Date: 01 October 2026)

• Grade 12 / Matric qualification or recognized equivalent qualification.

• Clear criminal record.

• Proficiency in English (written and spoken communication).

• Strong communication and interpersonal abilities.

• Dedicated customer service focus.

• Friendly, helpful, confident, and engaging personality.

• High level of honesty and integrity when dealing with cash and stock.

• Adaptable thinking and ability to take personal ownership of tasks.

• 6 months of retail sales experience (advantageous/desirable).