Flexi Store Assistant Opportunity at The Spitz Group

The Spitz Group is seeking an energetic and customer-focused individual to take on the position of Flexi Store Assistant at their store in Mthatha, Eastern Cape. Spitz has established a celebrated legacy in high-end footwear and accessories, proudly housing renowned global fashion brands including Carvela, Kurt Geiger, Lacoste, Gianni Chiarini, Nina Roche, and Tosoni. This role offers an engaging retail platform for a motivated professional looking to immerse themselves in luxury customer service, premium merchandising, and boutique operations.

As a Flexi Store Assistant, you will play a crucial part in everyday retail activities, balancing frontline customer interaction with behind-the-scenes inventory organization and precise point-of-sale administration. You will collaborate closely with the store management team to maintain immaculate presentation standards, uphold boutique security measures, and ensure every patron receives a refined, personalized shopping experience that reflects the prestige of the brands represented.

Key Responsibilities & Core Duties

• Deliver warm, polished customer service by greeting shoppers, providing expert footwear product advice, and assisting with styling selections.
• Operate the cash desk with absolute precision, executing daily cash balancing, manual transaction logs, and routine end-of-day banking procedures with zero variance.
• Handle inventory replenishment by unpacking deliveries, conducting weekly stock takes, and maintaining strict storeroom order.
• Perform systematic shoe pairing exercises and quality checks to prevent stock discrepancies and safeguard merchandise integrity.
• Process specialized customer orders, lay-bys, and stock transfers swiftly while maintaining clear communication with clients regarding fulfillment timelines.
• Maintain visual merchandising guidelines across the sales floor, keeping display shelves, footwear, and accessories clean, aligned, and properly priced.

Ideal Candidate Profile & Core Attributes

• A strong sense of personal style and an authentic appreciation for luxury retail and modern footwear trends.
• Methodical attention to detail with proven numerical accuracy for managing registers and conducting routine stock checks.
• Exceptional interpersonal communication skills with the ability to connect easily with diverse customers and team members.
• Punctual, dependable, and fully flexible to work scheduled shifts during peak retail trading times, weekends, and public holidays.

Learning, Mentorship & Career Progression

Working within The Spitz Group provides frontline exposure to luxury retail disciplines, sophisticated customer relationship management, and retail administration. Team members benefit from on-the-job training in high-end brand storytelling, point-of-sale systems, and loss control. Demonstrated commitment, strong sales performance, and operational consistency open progressive career pathways toward permanent sales consultant roles, visual merchandising positions, and retail store management.

Estimated Salary Range (Market Benchmark)

The hiring employer has not officially specified a salary for this position. Based on South African market data and industry benchmarks for an entry-level retail sales assistant role, the estimated remuneration is approximately R4,000 – R6,500 per month (pro-rata based on flexi hours worked). Please note that this is an industry estimate and actual remuneration will be determined by the employer based on qualifications, experience, and internal pay structures.

How to Apply & Submission Guidelines

Interested applicants who meet the minimum criteria are invited to submit their application through the official Spitz Group recruitment portal. Ensure that your updated curriculum vitae detailing your academic records and previous retail exposure is attached. Shortlisted applicants will be contacted directly by store management for an interview and screening assessment.

• National Senior Certificate (Matric / Grade 12) is essential.
• Between 6 months and 1 year of retail sales or customer service experience (fashion or luxury footwear preferred).
• Demonstrated numerical literacy for accurate till operation and stock counts.
• Full schedule flexibility to work rotating shifts, including weekends, public holidays, and high-volume retail trading periods.
• Passionate commitment to premium customer engagement and high standards of visual merchandising.