Food Services Assistant at Empact Group

Empact Group is a premier provider of integrated food services, catering solutions, and facilities management across South Africa. Delivering world-class hospitality to corporate institutions, healthcare facilities, education centers, and commercial hubs, Empact Group prioritizes culinary excellence, workplace wellness, and superior client service. The Food Solutions division is expanding its operational workforce and seeking an energetic Food Services Assistant to join its front and back-of-house teams.

In this dynamic service role, you will be directly involved in day-to-day catering activities, supporting kitchen preparation, maintaining kitchen hygiene, and serving patrons with exceptional care. This entry-level opportunity provides a valuable foundation for individuals passionate about culinary arts and customer service, operating in an environment governed by strict South African food safety protocols and health compliance standards.

Key Responsibilities & Core Duties

• Assist kitchen culinary teams with basic ingredient preparation, washing, chopping, and portioning.
• Deliver friendly, professional service across front-of-house counters and dining service areas.
• Set up, replenish, and clean serving stations, condiment bars, and dining hall displays during operational hours.
• Operate commercial dishwashing units and clean cookware, cutlery, utensils, and food preparation surfaces.
• Maintain rigorous hygiene and sanitation standards in accordance with HACCP and Occupational Health and Safety guidelines.
• Ensure dining areas and back-of-house storage facilities remain spotless, organized, and properly sanitized.
• Assist with receiving, unpacking, and safely storing food items and catering supplies under guidance.
• Report equipment malfunctions, food quality concerns, or safety hazards immediately to shift supervisors.

Ideal Candidate Profile & Core Attributes

• Warm, hospitable, and client-centric attitude with strong interpersonal communication skills.
• High standard of personal cleanliness, grooming, and adherence to uniform protocols.
• Physical stamina, energy, and comfort working on your feet in a fast-paced kitchen environment.
• Strong team spirit, willingness to assist colleagues, and openness to learning kitchen procedures.

Learning, Mentorship & Career Progression

As part of the Empact Group workforce, employees gain foundational exposure to high-volume commercial catering, food safety compliance, and culinary service operations. Dedicated assistants benefit from on-the-job guidance from seasoned chefs and hospitality supervisors, opening career avenues into professional food preparation, catering coordination, and front-of-house management.

Estimated Salary Range (Market Benchmark)

The hiring employer has not officially specified a salary for this position. Based on South African market data and industry benchmarks for an entry-level retail and hospitality general worker role, the estimated remuneration is approximately R4,500 – R6,500 per month. Please note that this is an industry estimate and actual remuneration will be determined by the employer based on qualifications, experience, and internal pay structures.

How to Apply & Submission Guidelines

Candidates meeting the specified educational and hospitality requirements should apply directly through the Empact Group Simplify portal. Submit an up-to-date CV emphasizing any relevant catering or customer service experience. Appointments will be made in accordance with the company's Employment Equity plans.

• Grade 12 / Matric Certificate is essential
• Prior working experience or exposure within the hospitality or catering industry
• Basic knowledge of food handling, food preparation, and kitchen hygiene
• Strong verbal communication and customer care capabilities
• Culinary Arts or Food and Beverage qualification is an added advantage
• High standard of personal hygiene and neat appearance