General Assistant Opportunity at TimberCity Tokai

TimberCity Tokai, a leading specialist retail and trade timber brand operated by The Building Company, invites applications for an energetic General Assistant on a fixed-term contract. Situated in Cape Town's Southern Suburbs, TimberCity Tokai is renowned for providing contractors, cabinetmakers, and DIY enthusiasts with premium timber, board products, hardware, and cutting services. This entry-level opportunity is ideal for practical individuals keen to establish a solid grounding in retail building materials.

As a General Assistant, you will play a crucial front-line support role within the store and yard operations. Your primary function is to assist customers with retrieving stock, load customer transport, maintain strict cleanliness standards, and ensure that timber and hardware merchandise is systematically packed, protected, and prepared for daily store trade.

Key Responsibilities & Core Duties

• Assist customers and dispatch teams with the loading, handling, and offloading of timber boards, hardware, and accessories.
• Pack, stack, and merchandise stock items neatly and safely within the warehouse, retail floor, and timber yard.
• Perform daily housekeeping, sweeping, and general cleaning across the yard, aisles, and wash bay facilities.
• Inspect products carefully during handling to prevent damage, breakages, and inventory loss.
• Maintain company delivery vehicles by executing assigned wash bay duties and ensuring general vehicle safekeeping.
• Provide friendly, proactive customer assistance and direct client queries to relevant department sales specialists.
• Uphold and actively promote company safety standards, environmental rules, and workplace culture.

Ideal Candidate Profile & Core Attributes

• Energetic, physically capable, and willing to carry out physical yard and warehouse tasks.
• Punctual, disciplined, and dedicated to delivering courteous customer service.
• Strong team spirit with a willingness to learn timber specifications and store merchandising procedures.
• Solid communication skills and an alert approach toward maintaining workplace health and safety standards.

Learning, Mentorship & Career Progression

This fixed-term assignment offers foundational commercial exposure within one of South Africa's foremost building materials groups. Team members acquire practical knowledge in board cutting, timber grading, inventory management, and trade counter operations, creating viable stepping stones toward permanent retail sales, dispatch, or inventory administration positions.

Estimated Salary Range (Market Benchmark)

The hiring employer has not officially specified a salary for this position. Based on South African market data and industry benchmarks for an entry-level retail general assistant role, the estimated remuneration is approximately R4,500 – R6,500 per month. Please note that this is an industry estimate and actual remuneration will be determined by the employer based on qualifications, experience, and internal pay structures.

How to Apply & Submission Guidelines

Eligible applicants looking to join TimberCity Tokai should apply directly through the provided recruitment portal link. Ensure your contact details and academic certificates are accurately attached to your profile.

• Grade 12 / Matric certificate.
• Basic knowledge of timber, hardware, or construction products is advantageous.
• Good verbal communication and interpersonal skills.
• Physical capability to handle yard stock and manual loading tasks.