Junior Enterprise Account Manager at Teraco

Teraco is looking for an enthusiastic Junior Enterprise Account Manager to join its commercial team in Gauteng. This entry-level commercial role is designed to take ownership of a portfolio of smaller enterprise clients with less complex requirements, delivering consistent account management and identifying proactive business growth opportunities.

You will engage clients primarily via telephone, email, and virtual platforms, ensuring contract renewals and fostering strong day-to-day commercial relationships. The position provides an ideal entry point into South Africa's leading carrier-neutral data centre and digital infrastructure industry.

Key Responsibilities & Core Duties

• Manage day-to-day commercial engagements and communication cadence with assigned enterprise client accounts.
• Track contract expiry dates and coordinate contract renewal agreements, approvals, and signatures in a timely manner.
• Identify customer expansion needs, ask discovery questions, and develop qualified commercial opportunities within your portfolio.
• Maintain sales pipelines, prepare quotations, and present realistic forecasting updates to management.
• Coordinate with Solutions, Legal, Finance, and Operations teams to progress service requests and resolve client queries.
• Keep CRM records, contact details, activities, and contract milestones current and accurate.

Ideal Candidate Profile & Core Attributes

The successful applicant should display an energetic, client-centric attitude with strong ownership of their workload. Active listening, effective communication, and curiosity about cloud, data centre, and connectivity solutions are critical traits for success.

Learning, Mentorship & Career Progression

Teraco offers a structured development framework for junior commercial talent. With dedicated mentorship and technical product training, this role provides a distinct progression pathway toward senior Account Manager or Business Development Executive positions.

Estimated Salary Range (Market Benchmark)

The hiring employer has not officially specified a salary for this position. Based on South African market data and industry benchmarks for a junior commercial account management role, the estimated remuneration is approximately R15,000 – R25,000 per month. Please note that this is an industry estimate and actual remuneration will be determined by the employer based on qualifications, experience, and internal pay structures.

How to Apply & Submission Guidelines

Interested candidates should apply directly on the Teraco recruitment platform through the quick apply portal. Please ensure your CV reflects relevant academic credentials and customer-facing experience.

• Grade 12 / Matric Certificate (mandatory)
• Relevant Diploma, Degree, or industry certification is advantageous (equivalent practical experience considered)
• Prior customer-facing, commercial, technical support, or coordination experience
• Working knowledge of Microsoft Office applications, especially Outlook and Excel
• Willingness and aptitude to learn data centre, cloud, and connectivity technologies