Quality Internship at International SOS

International SOS is seeking a dedicated and detail-oriented Quality Intern to join their dynamic team in Johannesburg. This internship offers a unique opportunity for aspiring professionals to gain invaluable practical experience within a leading international organisation, focusing on the critical aspects of Quality Management Systems (QMS) and compliance. The successful candidate will play a pivotal role in supporting the maintenance and enhancement of quality standards, contributing to operational excellence and ensuring adherence to global benchmarks. This role is ideal for individuals eager to apply their academic knowledge in a professional workplace, develop essential auditing and compliance skills, and build a strong foundation for a career in quality assurance, occupational health & safety, or business operations. Interns will be exposed to various departments, fostering cross-functional collaboration and developing crucial communication and professional relationship-building skills within a supportive environment. This is an excellent stepping stone for those looking to make a tangible impact in a global health and security services company.

Key Responsibilities

• Assist with maintaining Quality Management System documentation and compliance records, ensuring accuracy and accessibility.
• Manage document control processes, including filing, archiving, and general administrative tasks related to quality assurance.
• Coordinate internal audits, meticulously maintaining supporting audit evidence and tracking all audit findings.
• Proactively follow up on outstanding corrective and preventive actions to ensure timely resolution and continuous improvement.
• Collect and consolidate operational compliance data, preparing it for analysis and reporting.
• Generate weekly and monthly reports, developing comprehensive dashboards to visualise key performance indicators.
• Identify trends and opportunities for improvement within quality processes, contributing to strategic enhancements.
• Support Quality and Occupational Health & Safety induction and training programmes, ensuring all employees are adequately informed.
• Maintain accurate training records and monitor training completion rates across the organisation.
• Actively participate in quality improvement initiatives, contributing fresh perspectives and innovative solutions.
• Provide support for various team projects, demonstrating adaptability and a collaborative spirit.
• Assist with meeting administration, including taking minutes and tracking action items as required.

Why Join the Company

Application Strategy (Exclusive)

• Highlight Analytical Prowess: Emphasise any academic projects or volunteer work where you demonstrated strong analytical skills, data interpretation, or report generation, as these are central to the role's reporting and trend identification aspects.
• Showcase Attention to Detail: Provide specific examples in your CV or cover letter where your meticulousness in documentation, record-keeping, or compliance adherence led to positive outcomes, directly addressing the core responsibilities of maintaining QMS documentation.
• Demonstrate Proactive Learning: Mention any self-study, online courses, or personal projects related to ISO standards (9001, 45001), Power BI, or SharePoint. This shows initiative and a genuine interest in the tools and frameworks critical to International SOS's quality operations.

Interview Preparation

• "Can you describe a time when you had to manage multiple tasks or documents with strict deadlines? How did you ensure accuracy and compliance?"
• "How do you stay updated on quality management principles or occupational health & safety regulations, and how would you apply this knowledge in a practical setting?"

How to Apply

* Salary is estimated based on market research and may not be accurate.

• Grade 12 certificate.
• Currently studying towards, or have recently completed, a Diploma or Bachelor's Degree in a relevant field such as Quality Management, Occupational Health and Safety, Environmental Management, Business Management, Health Sciences, Nursing, Public Health, Industrial Psychology, or other relevant disciplines.
• Up to one year of experience in areas such as Administration, Compliance, Quality Management, Auditing, Operations support, Customer service, or Healthcare administration.
• Previous internship experience, vacation work, volunteering, or other practical exposure to quality, health and safety, compliance, or operational environments is highly advantageous.
• Exposure to ISO 9001 and ISO 45001 standards is highly advantageous.
• Internal Auditor training is highly advantageous.
• Advanced Microsoft Excel skills are highly advantageous.
• Proficiency in Power BI and SharePoint is highly advantageous.
• Detail-oriented, willing to learn, and comfortable working with documentation, reporting, and data.