Records Management Internship at City of Johannesburg

The City of Johannesburg offers a valuable internship opportunity within its Building Development Management department, specifically supporting the Records and Archives section. This programme is designed for aspiring professionals in Archives Management, Records Management, or Archives and Records Management, providing hands-on experience in a critical municipal function. The successful intern will play a pivotal role in ensuring the efficient organisation and management of records and archives, which is essential for the smooth processing and retrieval of building-plan applications. This internship is a unique chance to contribute to public service while developing practical skills in information management, compliance, and administrative support within a large metropolitan municipality. Interns will gain exposure to the intricacies of municipal record-keeping, understanding the importance of accurate and accessible documentation for urban development and citizen services. This role is ideal for individuals passionate about information governance and contributing to the effective functioning of local government, offering a foundational experience in public sector administration.

Primary Function

Key Learning Areas

• Filing building-plan applications.
• Maintaining building-plan records.
• Accessing building-plan application records.
• Managing associated correspondence.
• Supporting the Operations Manager.
• Assisting with administrative and ad-hoc duties.
• Providing timeous support to management.
• Supporting the achievement of unit delivery objectives.

Why Join the City of Johannesburg

Application Strategy (Exclusive)

• Emphasize Residency & Commitment: Clearly state your residency in the City of Johannesburg and express your commitment to contributing to local government. This is a critical requirement, so ensure it's prominent in your application.
• Highlight Attention to Detail: Provide examples of projects or tasks where your meticulous attention to detail was crucial for success, especially in managing information or documents. Accuracy in record-keeping is paramount for this role.
• Connect Skills to Public Service: In your CV or cover letter, explicitly link your communication, computer literacy, and interpersonal skills to the ability to serve the public effectively and uphold Batho Pele principles, demonstrating your understanding of municipal values.

Interview Preparation

• "Given that this role involves managing sensitive building-plan records, how would you ensure accuracy and confidentiality in your daily tasks?"
• "Describe a situation where you had to work as part of a team to achieve a common goal. What was your role, and what did you learn from the experience?"

How to Apply

* Salary is estimated based on market research and may not be accurate.

• Have Grade 12 / NQF Level 4.
• Have a relevant NQF Level 6 qualification.
• Have a Diploma or National Diploma in:
  • Archives Management
  • Records Management
  • Archives and Records Management
• No previous work experience is required.
• Applicants must be residents of the City of Johannesburg.
• Excellent verbal communication skills.
• Excellent written communication skills.
• Ability to communicate with people at different levels.
• Computer literacy.
• Microsoft Office skills.
• Good interpersonal skills.
• Teamwork.
• Integrity.
• Attention to detail.
• Quality focus.
• Customer-service orientation.
• Understanding of Batho Pele principles.
• Professionalism.
• Ethical conduct.