Relationship Banker Role at Nedbank

Nedbank is seeking a dynamic and client-focused Relationship Banker to join its Small Business Services (SBS) team. This role is pivotal in fostering strong client relationships, delivering tailored banking solutions, and contributing to the growth of Nedbank's business portfolio. The successful candidate will be instrumental in understanding clients' unique business needs, managing relationships according to sound credit principles, and ensuring compliance with regulatory standards. This position offers an excellent opportunity for a professional with a foundational understanding of banking and relationship management to further develop their expertise within a leading financial institution in South Africa. You will be part of a collaborative environment that values proactive engagement, continuous learning, and a commitment to client satisfaction, driving both individual and organisational success. The role demands a strategic thinker who can analyse financial reports, identify opportunities for improvement, and effectively manage resources to optimise value for clients. It's a chance to make a tangible impact on small businesses, helping them thrive through expert financial guidance and support.

Key Responsibilities

• Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
• Demonstrate an understanding of risk parameters by managing client relationships according to credit principles.
• Improve results by tracking and analysing financial reports against agreed measures.
• Understand clients' business and needs through proactive client relationship management according to portfolio mandate.
• Build relationships with internal stakeholders through communication and networking as determined by client needs.
• Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
• Complete tasks through planning and reviewing against set targets.
• Manage resources (time, processes and support teams) to optimize value against client expectations.
• Comply with risk standards, policies and procedures through training and development as required by group compliance framework.
• Research and analyse information by using problem solving techniques to propose solutions for work challenges.
• Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Why Join Nedbank

How to Apply

* Salary is estimated based on market research and may not be accurate.

• Matric / Grade 12 / National Senior Certificate is essential.
• NQF Level 5 or Higher in a Financial or Business-related field is preferred.
• FAIS Accreditation Regulatory Examination Level 1 is preferred.
• Minimum of 2-3 years’ experience in Business Acquisition is essential.
• 2-3 years' Relationship management experience would be an advantage.
• Valid driver's license and own reliable transport is essential.
• Proficiency in Banking knowledge and procedures.
• Strong Business Acumen and understanding of Business principles.
• Excellent Business writing and Communication Strategies.
• Ability to perform Data analysis.
• Knowledge of Governance, Risk and Controls.
• Proficiency in Microsoft Office.
• Familiarity with Nedbank policies and procedures, vision, and strategy.
• Understanding of Principles of financial management and project management.
• Knowledge of Relevant regulatory knowledge and relevant software and systems.
• Strong Decision-making process skills.
• Understanding of Nedbank culture and Cluster Specific Operational Knowledge.
• Behavioural Competencies: Communication, Energy, Building Trusting Relationships, Managing Work, Sales Disposition, Sustaining Customer Satisfaction.