Sales & Marketing Coordinator at Protea Hotel Mowbray

Protea Hotel Cape Town Mowbray, part of the prestigious Marriott International hospitality portfolio, invites dedicated professionals to apply for the position of Cluster Sales and Marketing Coordinator. This dynamic role places you at the commercial core of hospitality operations, supporting cluster sales leaders to drive room bookings, corporate banqueting, and brand elevation within the vibrant Western Cape hospitality market.

As an essential administrative pillar, you will bridge the gap between prospective clients, operational teams, and regional sales executives. Your day-to-day focus will center on ensuring seamless administrative execution, managing guest communications with warmth and precision, and maintaining accurate commercial records that directly support revenue growth and guest loyalty across the property.

Key Responsibilities & Core Duties

• Coordinate daily sales and marketing administrative operations to sustain smooth departmental workflow.
• Draft accurate corporate proposals, client contracts, and detailed banquet event orders.
• Handle prospective client enquiries promptly and courteously via telephone and electronic correspondence.
• Facilitate comprehensive property walk-throughs and site inspections for potential event organisers and corporate guests.
• Maintain and reconcile sales leads, commercial client pipelines, commissions, and internal tracking databases.
• Distribute branded sales collateral, digital promotional materials, and marketing campaigns to targeted channels.
• Answer complex guest enquiries regarding accommodation facilities, conferencing packages, and seasonal promotions.
• Deliver comprehensive administrative support to the sales cluster team to maximise overall commercial performance.

Estimated Salary Range (Market Benchmark)

The hiring employer has not officially specified a salary for this position. Based on South African market data and industry benchmarks for a junior sales coordinator or hospitality administrative role, the estimated remuneration is approximately R12,000 – R20,000 per month. Please note that this is an industry estimate and actual remuneration will be determined by the employer based on qualifications, experience, and internal pay structures.

Ideal Candidate Profile & Core Attributes

The successful candidate demonstrates exceptional organizational skills, clear business communication, and an authentic passion for service excellence. Working in a high-demand hotel sales environment requires strict attention to detail, agility when balancing competing administrative deadlines, and the utmost discretion when handling confidential corporate agreements and guest accounts.

Learning, Mentorship & Career Progression

Associates at Protea Hotels gain direct exposure to Marriott International's global sales standards and commercial management systems. Employees enjoy access to world-class digital learning academies, structured mentorship from seasoned hospitality directors, and defined pathways for career progression across local and international hotel properties, alongside global employee travel perks.

How to Apply & Submission Guidelines

Interested candidates should submit their application directly via the official Marriott International career portal using the application link provided. Ensure your CV clearly outlines your customer service background, computer literacy, and relevant qualifications. Applications will be reviewed continuously until the position is filled.

• High school diploma / Grade 12 or G.E.D. equivalent.
• At least 1 year of related work experience in sales administration, hospitality, or customer service.
• Demonstrated proficiency in standard office computer applications and administrative databases.
• Strong interpersonal, written communication, and telephone etiquette skills.
• Exceptional organizational, multitasking, and detail-oriented recordkeeping abilities.
• Legal authorization to work in South Africa.