Admissions Clerk Opportunity at Clinix Health Group

Clinix Health Group is seeking an organized and compassionate Admissions Clerk to join the administration department at Dr. G.M. Pitje Day Hospital in Johannesburg. This vital front-desk role acts as the first point of contact for patients and their families, ensuring that the admissions and reception processes operate seamlessly and align with the private hospital group's high care standards.

In this position, you will be responsible for planning and executing the end-to-end administration of patient admissions, verify medical aid authorizations, and handle front-of-house enquiries with extreme professional care. You will work closely with clinical and operational teams to guarantee that patient data is captured accurately while upholding strict patient privacy and healthcare governance protocols.

Key Responsibilities & Core Duties

• Manage front-desk operations, answer incoming telephone calls, and assist visiting patients and families with admission queries.
• Verify patient identification documents, validate medical scheme membership details, and execute pre-authorisations accurately on the hospital system.
• Capture patient demographics, admitting doctors, ICD-10 diagnostic codes, and reference numbers onto the SAP and internal hospital management systems.
• Maintain the Patient Master Index, complete discharge procedures, and handle general office paperwork promptly.
• Maintain strict confidentiality of all patient health information in compliance with statutory healthcare legislation and Clinix Group quality policies.
• Ensure that the reception and admissions area is neat, welcoming, and properly equipped to receive patients daily.

Ideal Candidate Profile & Core Attributes

• A high degree of empathy, tact, and emotional intelligence when assisting patients in medical distress.
• Strong computer literacy with proven exposure to administrative enterprise systems such as SAP.
• Disciplined attention to detail to avoid errors in medical aid billing information and clinical codes.
• Exceptional verbal communication and front-office customer service skills.

Learning, Mentorship & Career Progression

Working within Clinix Health Group exposes you to private hospital administration, specialized medical schemes billing, and patient relations. Outstanding performers can build long-term career pathways in healthcare administration, case management, and hospital operations.

Estimated Salary Range (Market Benchmark)

The hiring employer has not officially specified a salary for this position. Based on South African market data and industry benchmarks for an entry-level hospital admissions clerk role, the estimated remuneration is approximately R9,000 – R15,000 per month. Please note that this is an industry estimate and actual remuneration will be determined by the employer based on qualifications, experience, and internal pay structures.

How to Apply & Submission Guidelines

Interested and qualified candidates should apply online through the Clinix recruitment portal. Ensure that your uploaded curriculum vitae clearly details your NQF Level 5 administration credentials and administrative experience.

• Administration Qualification or relevant NQF Level 5 certificate
• 1 to 2 years of experience in general office or front-desk administration
• Proficiency in computer systems and SAP is required
• Health-related administrative qualifications or healthcare front-desk exposure is advantageous
• Solid understanding of medical scheme admissions and patient confidentiality