Billing Clerk Opportunity at Fidelity Services Group

Fidelity Services Group is actively seeking a methodical and detail-oriented Billing Clerk to join its finance and administration team at the Head Office in Westville. Reporting directly to the Billing Manager, the successful candidate will play a critical role in supporting revenue integrity across multiple operational branches throughout South Africa. This position provides an excellent environment for administrative professionals looking to entrench their financial capabilities within Africa's leading integrated security and protection solutions provider.

As an integral contributor to branch operational accounting, the Billing Clerk ensures that financial transactions, contract activations, and billing adjustments are captured with utmost accuracy and speed. Working in a structured, fast-paced corporate environment, you will coordinate directly with field operations, branch managers, and credit controllers to ensure smooth billing cycles and prompt problem resolution.

Key Responsibilities & Core Duties

• Receive and execute instructions via sales orders, memos, and emails to process and bill new contracts across designated branches.
• Accurately process stock, inventory-related billing, credit notes, contract amendments, price increases, and service terminations.
• Generate, print, and distribute routine posting sheets and detailed billing records for operational teams.
• Verify monthly invoicing and credit schedules to guarantee that all monthly branch revenue is properly recognized on time.
• Compile, balance, and distribute critical month-end operational reports for submission to senior management.
• Maintain ongoing communication with branch personnel to resolve client invoicing disputes, billing queries, and administrative bottlenecks.
• Liaise closely with the Credit Control department to facilitate accurate reconciliation and streamline debtors collection.

Ideal Candidate Profile & Core Attributes

The ideal candidate possesses exceptional numerical aptitude and a disciplined, highly methodical approach to handling data. In this position, small details make a substantial difference, meaning high concentration and accuracy are vital. You should demonstrate resilience under tight financial closing deadlines and have the professional interpersonal skills necessary to collaborate with colleagues at all organizational tiers.

Learning, Mentorship & Career Progression

Joining Fidelity Services Group provides exposure to large-scale enterprise financial operations and industry-standard ERP workflows. Team members receive supportive on-the-job guidance from seasoned billing managers and senior finance personnel. Demonstrated competence in this role opens vertical pathways into credit management, senior accounting administration, and financial analysis.

Estimated Salary Range (Market Benchmark)

The hiring employer has not officially specified a salary for this position. Based on South African market data and industry benchmarks for an entry-level to intermediate billing and debtors clerk role, the estimated remuneration is approximately R6,500 – R12,000 per month. Please note that this is an industry estimate and actual remuneration will be determined by the employer based on qualifications, experience, and internal pay structures.

How to Apply & Submission Guidelines

Eligible candidates who satisfy the role criteria should submit their application online through the official Fidelity Services Group recruitment portal. Ensure that your curriculum vitae is up to date and that certified copies of your Matric certificate and relevant qualifications are readily accessible.

• Minimum Matric Certificate (Grade 12) and/or a relevant post-Matric financial or administrative qualification.
• Foundational working knowledge of debtors, credit control functions, and account reconciliations.
• Proficiency in computer software, specifically MS Excel, MS Word, and PowerPoint.
• Prior working knowledge or exposure to SAP will be considered an advantageous asset.
• Demonstrated ability to work methodically with superior accuracy and attention to detail.
• Strong interpersonal and communication abilities to liaise professionally at all organizational levels.
• Capacity to perform under pressure, meet strict deadlines, and execute tasks independently.
• Prior exposure or administrative experience within the security industry is an advantage.