Dispatch Clerk (Midrand DC) Role at The Foschini Group

TFG Logistics is hiring an energetic Dispatch Clerk to join its high-capacity logistics hub at the Midrand Distribution Centre in Gauteng. The Foschini Group stands as one of Africa's premier retail groups, operating an internationally diversified portfolio of 34 apparel, lifestyle, and homeware brands. TFG Logistics operates as the critical backbone of this retail network, managing the accurate and efficient daily movement of goods to over 4,000 store locations and thousands of e-commerce delivery points.

In this key operational capacity, the Dispatch Clerk is responsible for the methodical preparation, verification, and outbound movement of retail stock destined for retail outlets across Southern Africa. Collaborating with picking, packing, transport, and administrative teams, you will safeguard supply chain timelines, monitor discrepancies, and uphold high warehouse productivity benchmarks.

Key Responsibilities & Core Duties

• Prepare, assemble, and process store merchandise accurately for scheduled outbound dispatch to allocated retail branches.
• Ensure systematic verification, scanning, correct labelling, and pallet documentation for all outgoing shipments.
• Manage inventory checks and system balances to ensure physical quantities align exactly with digital stock records.
• Handle incoming telephonic and email queries promptly, providing accurate dispatch updates within agreed service level agreements.
• Liaise effectively with internal transport coordinators, warehouse controllers, and external freight carriers to resolve logistical bottlenecks.
• Capture, track, and maintain organized documentation for all dispatch queries, claims, or discrepancy reports.
• Escalate unresolved operational issues or transit irregularities quickly to warehouse supervisory personnel.
• Maintain strict adherence to distribution centre safety regulations, audit controls, and company governance procedures.

Ideal Candidate Profile & Core Attributes

The role demands an organized, dependable individual who demonstrates exceptional attention to detail in high-paced logistics settings. Candidates must possess practical administrative aptitude, strong communication skills to coordinate with internal and external partners, and the resilience to work methodically under shifting distribution deadlines.

Learning, Mentorship & Career Progression

As part of TFG Logistics, employees benefit from exposure to leading warehouse management systems, modern stock management methodologies, and continuous operational training. Outstanding performers have access to internal growth pathways leading into inventory control, logistics coordination, and supervisory leadership positions.

Estimated Salary Range (Market Benchmark)

The hiring employer has not officially specified a salary for this position. Based on South African market data and industry benchmarks for an entry-level distribution centre dispatch clerk role, the estimated remuneration is approximately R6,500 – R9,500 per month. Please note that this is an industry estimate and actual remuneration will be determined by the employer based on qualifications, experience, and internal pay structures.

How to Apply & Submission Guidelines

Eligible candidates should submit their application online through the TFG career portal before the closing deadline on 17 November 2026. Please ensure all personal details, employment history, and matric qualifications are thoroughly completed before submitting.

• Grade 12 (Matric) qualification.
• 1 to 2 years of relevant experience in customer service, administration, or call centre operations.
• Demonstrated experience within a Distribution Centre, logistics facility, or retail stockroom environment is an added advantage.
• Proficiency in computer systems, specifically Microsoft Office (Word, Excel, Outlook).
• Good verbal and written communication abilities.
• Effective problem-solving skills, strong attention to detail, and organizational discipline.
• Demonstrated ability to perform accurately under pressure within strict operational schedules.