Entry Level Jobs at Department of Public Service and Administration

Overview

The Department of Public Service and Administration (DPSA) is offering exciting entry-level job opportunities for unemployed youth in South Africa. These positions are ideal for individuals looking to start their careers within the public service sector. The DPSA is committed to developing its workforce and providing a platform for growth and learning. We are seeking motivated and dedicated individuals who are eager to contribute to public service delivery and organizational development. This is a fantastic chance to gain valuable experience and build a solid foundation for your professional journey. Join a department that plays a crucial role in shaping the public service landscape across the nation.

Key Responsibilities

• Render general clerical support services, including recording, organizing, storing, capturing, and retrieving correspondence and data.

• Handle routine inquiries, type letters, and draft minutes or other correspondence for the Directorate.

• Provide supply chain and clerical support services within the component.

• Update and maintain the asset register of the component and manage stock control of office stationery.

• Maintain the leave register for the component and provide personnel administration clerical support.

• Provide financial administration support services within the component.

• Respond to customer queries, complaints, and disputes regarding GEHS services and products.

• Provide guidance and assistance to government departments and employees on housing allowance benefits.

• Assist government employees with the GEHS enrollment process.

• Resolve incoming calls and emails from government employees and refer relevant queries to appropriate officials.

• Conduct capacity building and support for government departments and employees on GEHS services.

• Develop project plans for GEHS educational and outreach sessions.

• Support content development for GEHS branding and marketing materials, including website updates.

Why Join the Company

The Department of Public Service and Administration offers a stable and rewarding career path within the South African public sector. You will have the opportunity to work on meaningful projects that impact public service delivery and contribute to national development. The DPSA is dedicated to employee development, offering training and growth opportunities to help you advance in your career. As a government department, we provide a secure working environment with competitive benefits and a commitment to work-life balance. Join a team of professionals who are passionate about public service and making a difference.

How to Apply

Applications must be submitted with a Z83 form (Download pdf /Editable Z83 form) and must be accompanied by a recently updated CV. Please indicate the Reference number, Position, and Area/Centre on your application form.

Human Resource Clerk: Organisational Development and Servirce Delivery Improvement

Reference: DPSA 19/2026

Send Applications to: Applications must be posted to the Department of Public Service and Administration, Private Bag X916, Pretoria, 0001, Or Hand delivered to 546 Edmond Street, Batho Pele House, cnr. Edmond and Hamilton Street, Pretoria, Arcadia 0083, Or emailed to [email protected]

Customer Care Agent

Reference: DPSA 18/2026

Send Applications to: Applications must be posted to the Department of Public Service and Administration, Private Bag X916, Pretoria, 0001, Or Hand delivered to 546 Edmond Street, Batho Pele House, cnr. Edmond and Hamilton Street, Pretoria, Arcadia 0083, or E-mail your application to [email protected]

• Grade 12/ Senior Certificate.

• No previous experience required for Human Resource Clerk.

• A Senior Certificate, a minimum qualification at NQF Level 4 in Customer Care / Marketing / Communications / Human Resource Management as recognised by SAQA for Customer Care Agent.

• Knowledge of clerical duties, practices as well as the ability to capture and collect statistics.

• Knowledge and understanding of the legislative framework governing the Public Service and knowledge of working procedures in terms of the working environment.

• Computer skills, interpersonal relations, Flexibility and Teamwork.

• Planning and organisation, language and good verbal and written communication skills.

• Analytical, Initiative, Openness and transparent attributes.

• Knowledge of Government Employees Housing Scheme and its product offering.

• Knowledge of public service administration, Batho Pele Principle, Conditions of Service, the Public Service Act and Public Service Regulations.

• Written and verbal communication skills, facilitation skills, presentation skills, planning and organising skills, customer orientation, conflict management, Interpersonal relationship skills, report writing skills, problem solving, and solution Orientated and Innovative.