Ward Clerk Opportunity at Clinix Health Group

Clinix Health Group is inviting applications for the position of Ward Clerk based at Clinix Tshepo-Themba Private Hospital in Dobsonville. In this essential healthcare administrative role, the successful candidate will provide comprehensive administrative support to the Unit Manager and nursing personnel within an allocated clinical ward. The position ensures seamless operational coordination, enabling medical staff to deliver attentive patient care while administrative standards, recordkeeping, and billing systems are accurately maintained.

As an integral member of the healthcare support team, the Ward Clerk manages patient lists, reconciles occupancy data between clinical tracking tools and the enterprise SAP system, and handles customer interactions with compassion and professionalism. The role requires meticulous attention to operational detail, ensuring that clinical workflows, stock billing, and communication pathways function without disruption.

Key Responsibilities & Core Duties

• Manage inbound telephone calls and direct inquiries in a courteous, professional manner.
• Maintain and update patient registers, admission records, and unit occupancy whiteboards, reconciling system data every two to four hours.
• Assist the Unit Manager with compiling ward statistics, bed occupancy records, and operational reporting.
• Execute precise billing capture for surgical items, consumables, gases, and clinical equipment from daily charge sheets into SAP.
• Order, manage, and coordinate bulk stationery, maintenance requests, and unit checklists to maintain operational readiness.
• Ensure patients and families are informed about feedback mechanisms and patient experience surveys.

Ideal Candidate Profile & Core Attributes

• Strong clerical aptitude with the ability to maintain composure in an active hospital environment.
• Disciplined approach to recordkeeping, document organization, and numerical data reconciliation.
• Excellent verbal and written communication skills suitable for patient and clinical staff interactions.
• Familiarity with hospital processes, stock control, and medical billing codes.

Learning, Mentorship & Career Progression

Working within Clinix Health Group provides hands-on exposure to private healthcare operations and specialized medical administration systems. Ward clerks gain practical experience interacting with clinical leadership, pharmacy teams, and patient administration departments, establishing a solid foundation for future advancement into healthcare supervision, practice management, or specialized clinical coding roles.

Estimated Salary Range (Market Benchmark)

The hiring employer has not officially specified a salary for this position. Based on South African market data and industry benchmarks for an entry-level healthcare administrative role, the estimated remuneration is approximately R9,000 – R15,000 per month. Please note that this is an industry estimate and actual remuneration will be determined by the employer based on qualifications, experience, and internal pay structures.

How to Apply & Submission Guidelines

Prospective candidates meeting the minimum criteria should submit their application online through the official Clinix recruitment portal. Ensure that an updated CV, certified educational qualifications, and relevant administrative credentials are attached prior to finalizing your submission.

• NQF Level 5 qualification or relevant Nursing/Healthcare qualification.
• Proven computer literacy and experience working on SAP systems.
• Demonstrated knowledge of ICD-10 coding and CPT coding procedures.
• Experience in stock control and up to 2 years of general or hospital administrative experience.