Administrative Officer: Mediation at Western Cape Government

The Western Cape Mobility Department is seeking a capable and proactive professional to take on the role of Administrative Officer within the Mediation and Stakeholder Relations Sub-Directorate. Situated at Atterbury House in Cape Town, this permanent role serves as an essential coordination hub, ensuring smooth operational execution, dependable administrative support, and seamless stakeholder communication across provincial transport and mediation environments.

This position is ideally structured for an administrative professional with foundational experience in public governance or stakeholder coordination who is eager to handle substantive responsibilities. Operating within a fast-paced environment with strict deadlines, the incumbent will gain direct exposure to high-level dispute resolution mechanisms, logistical frameworks, and public sector administrative processes.

Key Responsibilities & Core Duties

• Render end-to-end administrative and logistical support to the Mediation and Stakeholder Relations component.
• Coordinate meeting logistics, compile agendas, distribute documentation, and provide professional secretariat services during formal engagements.
• Support information management systems by tracking records, maintaining filing systems, and compiling routine management reports.
• Assist with financial and supply chain processes in compliance with the Public Finance Management Act (PFMA) and provincial Treasury regulations.
• Perform delegated supervisory functions, ensuring team workflow and daily operational activities meet departmental standards.
• Liaise effectively with internal departmental teams and external stakeholders to promote positive working relationships.

Ideal Candidate Profile & Core Attributes

• High degree of resilience and emotional intelligence when coordinating mediation schedules and stakeholder consultations.
• Strong organisational skills with proven ability to balance multiple priorities under pressure.
• A solutions-driven mindset focused on accuracy, ethical conduct, and procedural compliance.
• Effective verbal and written communication capabilities suited for professional public service correspondence.

Learning, Mentorship & Career Progression

Working within the Western Cape Mobility Department offers structured exposure to public sector management, modern governance frameworks, and dispute resolution workflows. The incumbent will collaborate with seasoned public administrators, refining competencies in expenditure management, policy implementation, and departmental coordination. This environment creates viable progression pathways into senior administrative, project coordination, or line management roles within provincial governance.

How to Apply & Submission Guidelines

Interested candidates must submit their application online through the official Western Cape Government e-Recruit portal before the closing date of 30 November 2026. Ensure that your online profile reflects accurate academic qualifications, employment records, and contact details. Shortlisted applicants will undergo practical and integrity assessments in line with provincial recruitment policies.

• An appropriate qualification at NQF level 6 (National Diploma or equivalent qualification).
• A minimum of 1 year of relevant administrative or stakeholder coordination experience.
• A valid driver’s license (Code B or higher), noting accommodations for persons with disabilities.
• Sound knowledge of public service procedures, PFMA, and modern administrative practices.
• Proven numeracy, literacy, computer literacy, and conflict resolution skills.