Groups & Events Coordinator at Protea Hotels By Marriott

Protea Hotel by Marriott Sea Point is inviting applications for a motivated and detail-focused Groups & Events Coordinator. Situated in one of Cape Town's most picturesque coastal suburbs, this property delivers vibrant hospitality experiences for corporate meetings, private events, and tour groups. This role serves as a crucial coordinator between event organizers, clients, and internal hotel departments to execute flawless group experiences.

As part of the events and reservations department, the coordinator plays a central role in preparing quotations, maintaining room blocks, managing site visits, and ensuring client specifications are clearly executed. This position provides an outstanding platform for candidates seeking a practical, professional start in conference and events management within an internationally acclaimed hotel group.

Key Responsibilities & Core Duties

• Prepare event contracts, customized quotes, and function sheets accurately for upcoming meetings and group bookings.
• Liaise directly with event organizers, prospective clients, and travel agencies to establish detailed event requirements.
• Input and manage group rooming lists across reservations platforms such as MARSHA, OPERA, or Fidelio.
• Coordinate with front office, food and beverage, and banqueting teams to communicate special arrangements and floor plans.
• Participate in site inspections alongside the sales team to showcase property facilities to prospective corporate clients.
• Maintain organized event files, update room block availability, and oversee proper billing setup according to accounting policies.
• Attend weekly function sheet meetings to ensure cross-departmental alignment and operational readiness.

Ideal Candidate Profile & Core Attributes

• Exceptional multi-tasking capability with rigorous attention to detail when managing contracts and room allocations.
• Polished interpersonal and verbal communication skills suited for corporate client presentations and customer service.
• Reliable team player who maintains a positive demeanor while working under pressure during busy conference schedules.
• Strong time management ability to juggle client follow-ups, floor plan arrangements, and operational briefings.

Learning, Mentorship & Career Progression

Associates at Marriott International benefit from comprehensive on-the-job training, standard operating procedure exposure, and dedicated hospitality leadership development. Success in this role opens career pathways toward senior banqueting management, corporate event sales, and cluster revenue management across the Marriott network.

Estimated Salary Range (Market Benchmark)

The hiring employer has not officially specified a salary for this position. Based on South African market data and industry benchmarks for an entry-level hospitality events coordinator role, the estimated remuneration is approximately R9,000 – R15,000 per month. Please note that this is an industry estimate and actual remuneration will be determined by the employer based on qualifications, experience, and internal pay structures.

How to Apply & Submission Guidelines

Interested candidates should submit their application through the official Marriott International careers portal. Ensure that your resume accurately details your academic background, computer literacy, and hospitality interest.

• Grade 12 / Matric Certificate or equivalent qualification.
• Strong computer literacy and proficiency in office software applications.
• Excellent verbal and written English communication skills.
• Demonstrated customer service orientation and telephone etiquette.
• Ability to multitask and maintain meticulous attention to detail in event planning.