Retail Security Officer Opportunity at Pick n Pay

Pick n Pay is seeking a vigilant, disciplined, and customer-focused individual to join its retail operations as a Security Officer based at the Moffett store in the Eastern Cape. As a vital component of the store's asset protection and risk management strategy, the Security Officer safeguards company property, monitors store entrances, prevents inventory shrinkage, and fosters a secure, welcoming shopping atmosphere for all patrons and staff members.

This role offers a meaningful career path for certified security professionals who pride themselves on situational awareness, courteous customer engagement, and firm enforcement of workplace health and safety protocols. Working closely with retail management, local policing authorities, and contracted security partners, you will serve as the first line of defence against operational loss, ensuring standard store procedures are upheld without disrupting the shopping experience.

Key Responsibilities & Core Duties

• Maintain active surveillance of store entrances, retail aisles, point-of-sale areas, and stock receiving zones.
• Execute regular asset control inspections and monitor customer and staff compliance with security policies.
• Identify, assess, and mitigate potential safety hazards, suspicious activities, and stock theft attempts.
• Interact with shoppers and team members politely while resolving security anomalies firmly and professionally.
• Liaise effectively with store management, internal loss prevention teams, and local South African Police Service units when necessary.
• Respond promptly to alarm activations and execute emergency evacuation protocols during critical operational incidents.

Ideal Candidate Profile & Core Attributes

The successful candidate must remain level-headed, observant, and composed under high-pressure retail circumstances. You must demonstrate strong physical endurance for extended standing shifts, dependable time management, and impeccable integrity. Clear, assertive communication combined with a diplomatic approach to conflict management is critical for handling difficult public encounters.

Learning, Mentorship & Career Progression

Pick n Pay offers an established internal development framework where retail security personnel receive continuous workplace health and safety training, advanced retail loss prevention coaching, and structured opportunities to progress toward supervisory and loss control management roles.

Estimated Salary Range (Market Benchmark)

The hiring employer has not officially specified a salary for this position. Based on South African market data and industry benchmarks for a Grade C retail security officer role, the estimated remuneration is approximately R5,500 – R8,500 per month. Please note that this is an industry estimate and actual remuneration will be determined by the employer based on qualifications, experience, and internal pay structures.

How to Apply & Submission Guidelines

Qualified candidates holding valid PSIRA certification should submit their formal application online via the Pick n Pay Workday portal. The application window closes on 4 November 2026. Early application is advised as shortlisting will be conducted continuously.

• Matric / Grade 12 Certificate.
• Recognised security qualification and active PSIRA / SOB registration (minimum Grade C).
• Proven ability to stand for long durations and perform routine patrols.
• Flexibility to work shift schedules, including weekends, public holidays, and evening shifts.
• Clear criminal record and reliable contactability.
• Sound observational, decision-making, and verbal communication skills.