Sales and Service Consultant (Multiple Locations) at Lesaka Technologies

Lesaka Technologies is a pioneering South African financial technology firm committed to driving financial inclusion across consumer and merchant segments. The organisation delivers innovative banking, transactional, and value-added solutions to underserved communities. We are currently recruiting an energetic Sales and Service Consultant based in Bronkhorstspruit to assist with consumer onboarding and client servicing across multiple touchpoints.

In this customer-facing role, you will be responsible for activating digital accounts, distributing financial products, and guiding customers through self-service options. You will operate under strict regulatory standards to ensure compliant, secure, and respectful service delivery aligned with the Treat Customers Fairly philosophy.

Key Responsibilities & Core Duties

• Engage with branch customers to understand their transactional and financial needs.
• Execute customer identification and regulatory compliance verification, including FICA, POPIA, and NCR checks.
• Originate new accounts, issue replacement cards, and guide users through active product onboarding.
• Educate clients on self-service digital channels to facilitate seamless migration from cash transactions.
• Achieve stipulated individual sales, activation, and service retention benchmarks.
• Escalate operational exceptions or out-of-scope compliance inquiries to branch leadership.

Ideal Candidate Profile & Core Attributes

• Ethical personal conduct and absolute respect for financial integrity and compliance.
• Patient, empathetic approach when communicating with diverse consumer groups.
• Adaptable mindset suited to fast-paced financial service and retail branch operations.
• Strong accountability for individual performance, target tracking, and customer satisfaction.

Learning, Mentorship & Career Progression

• Gain hands-on working knowledge of regulated financial services, consumer credit, and FICA frameworks.
• Receive structured leadership guidance on frontline sales tactics and digital banking support.
• Develop a pathway toward team leader, branch management, or credit administration opportunities.

Estimated Salary Range (Market Benchmark)

The hiring employer has not officially specified a salary for this position. Based on South African market data and industry benchmarks for an entry-level financial services sales and service role, the estimated remuneration is approximately R7,500 – R12,000 per month. Please note that this is an industry estimate and actual remuneration will be determined by the employer based on qualifications, experience, and internal pay structures.

How to Apply

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• Grade 12 / National Senior Certificate (Matric).
• Completion of the compulsory online pre-screening assessment prior to application.
• Sound adherence to FAIS guidelines, honesty, and financial integrity principles.
• Effective communication and interpersonal skills in English and local languages.
• Basic numerical ability and computer literacy.